Correct use of cards

You must use your membership card at all times in order to gain access to the centre. The following Access Options are available to all members:

Option 1 - Automatic "Fast Lane" Direct Access (through turnstiles)

This access facility is available to you if you fulfil the following requirements:

1. You are a fully paid-up member of the Arena;
2. You agree to use your membership card on each visit to the Arena;
3. You have enrolled and provided your Biometric Template at reception for verification purposes; and
4. You are over 17 years and have provided written consent to the requirement for retention of your biometric data.

How does it work?

At enrolment a scanner unit generates a digital image of the fingerprint. The recorded lines of one’s finger, such as junctions, end points of print ridges, and minutiae, are transformed into columns of figures with the help of an algorithm.

****Please note that no images of the biological fingerprints are stored but pure groups of figures. The algorithm does not allow the template to be converted into a biological fingerprint.***

What do I do on each visit to the Arena?

1. Present your membership card at the turnstile;
2. Verify that you are the valid card holder by presenting you biometric image for verification purposes; and
3. Automatic entry will now be available.

Option 2 Entry through Reception Desk Verification

This access facility is provided to you if you fulfil the following requirements but do not wish to have their Biometric Template recorded:

1. You are a fully paid-up member of the Arena; and
2. You agree to present your membership card to reception on each visit to the Arena.

What do I do on each visit to the Arena?

1. Present your membership card at Reception for verification. Reception will verify that you are the owner of the card and that your membership is in-date and fully paid up by means of checking your membership records on computer before granting access.
2. Reception will upon verification of your membership details provide access to you. Please be patient as there may be a delay.

N. B. Please note that failure to present a valid membership card on each visit to the Arena may result in un-necessary long delays in gaining entry or queuing at reception to validate your membership.

Lost / Stolen cards

It is the responsibility of you the member to ensure that all lost or stolen cards are reported to reception and replaced promptly.

There is a €6 charge for the replacement of lost or stolen cards.

Abuse of cards

If you are found to be facilitating the unauthorised entry of another person your membership will be immediately terminated and all monies paid will be forfeited.